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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dan Golden

March 6, 2026

5  out of  5
rating by Dan Golden
"Maria was attentive to the type of policy I was interested in. We discussed options and found the plan that works best for me. Responsive, dependable, timely customer service was provided."
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JustWill (JustWill)

March 5, 2026

5  out of  5
rating by JustWill (JustWill)
"I appreciated Maria Soto sincere and kind service at State farm."
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Ian Thompson

February 23, 2026

5  out of  5
rating by Ian Thompson
"The entire team at Scott's office is amazing. We have been working with Natalia for many years and she always goes above and beyond to assist us. She responds to our emails promptly and is always eager to help. My wife introduced a friend to Natalia and she is also very pleased with the services she gets. Thank you Natalia for what you do."
We responded:
"Ian, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Scott "
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Tonya Benton-Mckoy

February 23, 2026

5  out of  5
rating by Tonya Benton-Mckoy
"Called to get rental property insurance. Quick response and quote. Property insured. Great service."
We responded:
"Tonya, thank you for the positive review! We appreciate you. - Scott"
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ricardo dante gomez pretell

February 22, 2026

5  out of  5
rating by ricardo dante gomez pretell
"Natalia siempre me ayuda a encontrar lo mejor para mi familia, hogar y coche."
We responded:
"¡Muchas gracias por su confianza y por compartir su experiencia! Nos alegra saber que Natalia siempre le ayuda a encontrar la mejor protección para su familia, hogar y automóvil. - Scott"
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P Noble

February 17, 2026

5  out of  5
rating by P Noble
"I have been dealing with the office for years, for life insurance. Mrs Vanessa is the greatest. Always helpful. When I had all minors she helped get us insured & now that I’m a grandmother she helped get coverage for my granddaughter. Contact this office & ask for Mrs Vanessa!"
We responded:
"Our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you - Scott"
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Karen Flores (Karensflores30)

February 14, 2026

5  out of  5
rating by Karen Flores (Karensflores30)
"Excelente atención Dios bendiga a las personas que trabajan ahí"
We responded:
"¡Gracias por sus bendiciones! Nos motiva mucho saber que tuvo una excelente experiencia. - Scott"
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Dre S

February 13, 2026

5  out of  5
rating by Dre S
"Mrs Natalia has been so wonderful that I had to make sure I kept her as my auto insurance agent. She has given me nothing less than exceptional service. Helping with payment issues and just there to help with any questions and problems I have without adding any extra complications! 10/10 service!!"
We responded:
"Dre, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Scott"
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Juliet Pavelka

February 10, 2026

5  out of  5
rating by Juliet Pavelka
"Lisa and Scott have been like family for me. There were extremely helpful when I lost my son last year and made an extremely difficult time much easier for me. They have been my agents for over 25 years and have handled all my insurance needs car life and home for me. They have always been there for me when I needed them . The entire tem is always friendly and helpful when I contact them"
We responded:
"Juliet, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Scott"
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Paula Rose

January 29, 2026

5  out of  5
rating by Paula Rose
"Thank your for quick and friendly insurance"
We responded:
"Paula, thank you! I’m happy your insurance experience was so positive! - Scott"
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River Church Baltimore

January 22, 2026

5  out of  5
rating by River Church Baltimore
"Outstanding service and great communication. They made insurance simple and stress-free, found me excellent coverage at a fair price, and were quick to respond whenever I needed help. Highly recommend!"
We responded:
"River, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Scott"
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Elvis Nyuykongmo

January 16, 2026

5  out of  5
rating by Elvis Nyuykongmo
"Maria Soto is so welcoming"
We responded:
"Elvis, this is great to hear. Thank you for the five stars! - Scott"
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Saumil Shah

November 5, 2025

5  out of  5
rating by Saumil Shah
"Nothing but great things to say! Lisa Covington at State Farm has been amazing since I started doing business with them back in 2021. She is courteous, takes the time to explain my options and helps me find the best price option for my budget. I recommend to anyone looking for insurance services!"
We responded:
"Saumil, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Scott"
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Richmond Owusu-Ansah

October 26, 2025

5  out of  5
rating by Richmond Owusu-Ansah
"Lisa makes State Farm feel like family. Her detail and attentiveness harken the old days of customer service. I haven’t been able to stop thinking of my experience with her."
We responded:
"Richmond, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Scott"
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Antwon Crowder

October 22, 2025

5  out of  5
rating by Antwon Crowder
"Ms.Natalia is always helpful when it comes to my concerns. She is very honest and forth going. Her attitude is always pleasant. And she is always in good spirits having a agent like her makes things so much better. And because of her state farm is my go to. We need more agents like her. Thank you state farm and Scott Covingtons office."
We responded:
"Antwon, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Scott"
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Hans Aguilar

May 22, 2025

5  out of  5
rating by Hans Aguilar
"Maria is always helpful."
We responded:
"Hans, thank you for sharing your experience with Maria! I'm so glad she was able to help. - Scott"
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Johneese Epps

May 22, 2025

5  out of  5
rating by Johneese Epps
"My favorite agents"
We responded:
"Johneese, Thank you for choosing us as your insurance agent! - Scott"
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Angela Santos

May 19, 2025

5  out of  5
rating by Angela Santos
"Scott helped me open up my roth IRA account. It all went very smoothly. I have had the best the best experiences with Scott and Natalia!"
We responded:
"Thank you so much for taking the time to leave us a five-star review, Angela! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Scott"
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freddy gonzales

May 19, 2025

5  out of  5
rating by freddy gonzales
"Great experience with them, Natalia is always helpful, she makes everything go smoothly."
We responded:
"Thank you for sharing this awesome feedback about Natalia's service, Freddy. The best compliment my team and I can get is being recommended to others! - Scott"
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Elsy Leonso

May 15, 2025

5  out of  5
rating by Elsy Leonso
"Today I call to add another vehicle in my policy at Scott covingtong office and my favorite Insuranse Rep Pick Up the Phone!!! as allways Maria Nathalia Soto was so helpfull and did everything for me fast and simple.. Thank you so much Nathalia for everything you haved done for My Bussiness and personal needs..eyl"
We responded:
"Thank you so much for sharing your experience with our office, Elsy. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Scott"
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A Ramirez

April 24, 2025

5  out of  5
rating by A Ramirez
"I recently had the pleasure of working with Isayana at Scott Covington‘s office. They truly went above and beyond to help and to find out the best options and coverages for me. I felt confident in my decision and the process was smooth. Customer Service is top notch!! I highly recommend Isa at Scott Covington’s office for Insurance services, for anyone looking for reliable trustworthy coverage."
We responded:
"Hello, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Scott"
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Reniee Calley

April 21, 2025

5  out of  5
rating by Reniee Calley
"I absolutely adore Ms Mariah , she is amazing and very informative. Best agent I’ve met thus far . Got me insured within an hour . I will be referring my family . And she’s kind and an expert at what she does . Highly recommend this angel"
We responded:
"Reniee, thank you for your wonderful feedback and recommendation! I'm so glad to hear that you found our team helpful in finding the right insurance for you. If you need any more assistance in the future, we're here to help. - Scott "
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Lisa

March 25, 2025

5  out of  5
rating by Lisa
"My friend had nothing but great things to say when she worked with Lisa to set up her home insurance policy. She then recommended her to me when I bought my new home, and I’m so glad she did! Lisa was amazing to work with… considerate, thorough, and she spent a good amount of time making sure I understood everything. Best yet, she gave me a great rate! Not just on my home insurance but also on my auto policy. Which is really needed right now!"
We responded:
"Lisa, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you. - Scott"
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Vanessa

March 6, 2025

5  out of  5
rating by Vanessa
"Lisa at State Farm is absolutely amazing! She’s incredibly knowledgeable, patient, and genuinely cares about her clients. She took the time to thoroughly explain all my options and helped me find the perfect policy tailored to my needs. Her professionalism and responsiveness are unmatched—I always feel like I’m in good hands. If you’re looking for an agent who goes above and beyond, I highly recommend Lisa!"
We responded:
"Vanessa, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Scott"
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Stephen Jones

January 19, 2025

5  out of  5
rating by Stephen Jones
"The best for the past 20+ years definitely will always refer all family and friends to Scott and his staff"
We responded:
"Stephen, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Scott"