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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeff Lesho

Jeff Lesho

November 14, 2024

5  out of  5
rating by Jeff Lesho
"Thanks for the call back and quick service. Natalia was very professional."
We responded:
"Jeff, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Scott"
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Irene Bailey

October 28, 2024

5  out of  5
rating by Irene Bailey
"State Farm is the best !!"
We responded:
"Irene, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Scott"
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JOSE GONZALEZ

October 14, 2024

5  out of  5
rating by JOSE GONZALEZ
"A great experience with this insurance company Maria Soto was super helpful and friendly!"
We responded:
"Jose, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day. - Scott"
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Derek H

September 30, 2024

5  out of  5
rating by Derek H
"Scott and his team are always so quick to answer any and all questions and makes sure I always understand all the intricacies of insurance. Coming up on a decade of working with him and his office."
We responded:
"Derek, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Scott"
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Jared Sorber

September 23, 2024

5  out of  5
rating by Jared Sorber
"Great service! They were very helpful and went above and beyond to help me insure my vehicle in a timely manner even though it was getting late on a Friday afternoon."
We responded:
"Jared, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Scott"
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Kenya Crawford

July 29, 2024

5  out of  5
rating by Kenya Crawford
"Lisa Covington is so helpful, thorough, and personable. She made the experience delightful."
We responded:
"Your experience with Lisa is exactly what we strive for, Kenya! Thank you for the opportunity to serve your insurance needs. - Scott "
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Bill C

July 25, 2024

5  out of  5
rating by Bill C
"Natalia is so awesome she always helps me with all of my concerns goes above and beyond to help I recommend her to everyone also Scott Covington and all of his staff are great I wouldn't have any other insurance Co but state farm thx for all that you do Bill 😊"
We responded:
"I’m happy to hear Natalia took such great care of you, Bill! Thanks for sharing your positive experience. - Scott"
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Ravi Ramamurti

May 30, 2024

5  out of  5
rating by Ravi Ramamurti
"Great to work with. Been with him for Home and Auto for over 20years."
We responded:
"Ravi, your loyalty over the years has been amazing! We look forward to assisting you for many more years to come as we appreciate your business! - Scott "
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Busola Abayomi

May 30, 2024

5  out of  5
rating by Busola Abayomi
"Lisa assisted me and she was an amazing help!"
We responded:
"Busola, I am so happy to hear about your great experience with us. We appreciate your review! - Scott "
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S Y

May 29, 2024

5  out of  5
rating by S Y
"I worked with Lisa, she was amazing! Super friendly and so helpful. I am a first time home buyer and she spent an hour explaining condo insurance (and auto so I could bundle) even though I hadn't scheduled ahead and it was a Friday. She was so patient with all my questions and made me feel like I actually knew what I was buying. I had gotten quotes from Allstate, Geico, and Progressive as well and Lisa at State Farm won with service (and the rates were great as well! Allstate auto is insanely high!). Highly recommend."
We responded:
"Hello, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Scott"
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Matt Grubb

March 7, 2024

5  out of  5
rating by Matt Grubb
"Scott is very experienced and well versed at each aspects of insurance. He is good will communicating, responding quickly, and helping with the needs at hand."
We responded:
"Matt, thank you for the kind feedback! Glad to know you're satisfied. - Scott "
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Flavie Adja

February 2, 2024

5  out of  5
rating by Flavie Adja
"Very helpful, loving and knowledgeable people . Definitely will recommend Scott and his team."
We responded:
"Flavie, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers. The best compliment my team and I can get is being recommended to others! - Scott "
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Jenny Garcia

January 4, 2024

5  out of  5
rating by Jenny Garcia
"Scott Covington- State Farm Amazing!!! Great customer service at this agency, great team! Maria Natalia she is always very helpful quick to responds our messages an email. She is bilingual that’s perfect for us. We are very pleased!"
We responded:
"Thank you so much for your kind review, Jenny! Taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for sharing! - Scott "
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Daniel Hunter

December 28, 2023

5  out of  5
rating by Daniel Hunter
"Maria S. Is hands down the best agent!! Been helping me for a long time."
We responded:
"Daniel, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words! - Scott"
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Ali Anderson

December 13, 2023

5  out of  5
rating by Ali Anderson
"after 20 years with a different insurer, I decided to switch to State Farm. Spoke with Maria Soto who got me all set up with a great policy; a few days later, I had a question and Maria was able to help get me a response very fast. Super customer service."
We responded:
"Ali, I'm so glad that you are happy with our service and that Maria took great care of you. Thank you for your business! - Scott "
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Bruna Breen

September 27, 2023

5  out of  5
rating by Bruna Breen
"I just want to give a huge shout out to Lisa Covington! She has been working with my husband’s family for years now and she’s always super helpful and wiling to give us the best solutions for our insurance questions. Additionally, talking to her is very pleasant because she’s a very kind person even if it’s only by the phone. Lisa, we appreciate you!"
We responded:
"Bruna, my team and I care for our customers deeply and we're proud to serve you and your husband's family each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Scott "
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Jefferson Sandes

September 16, 2023

5  out of  5
rating by Jefferson Sandes
"excellent service"
We responded:
"Jefferson, thanks for sharing! Please call or stop in anytime. - Scott"
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Jeninne Stewart

September 1, 2023

5  out of  5
rating by Jeninne Stewart
"Scott has been our State Farm agent since 2019 and he is top notch. He is extremely knowledgeable, kind, very patient, and has helped us with multiple insurance needs since we've become his clients. Scott and his team provide a truly exceptional level of customer service and have gone above and beyond in some instances, just to make sure our needs were met in a timely fashion. We have been with State Farm for over 25 years and Scott is by far, one of the best agents we've had!! We wish we could give him way more than 5 stars!!"
We responded:
"Jeninne, your loyalty over the years has been amazing! We look forward to assisting you for many more years to come as we appreciate your business! - Scott "
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Miguel Pereira

August 30, 2023

5  out of  5
rating by Miguel Pereira
"Excellent service. Natalia Soto was caring and great communicating."
We responded:
"Miguel, my team and I will always be here for you! Thank you for giving us the opportunity to serve you each day! - Scott "
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DAWN BORGWARDT

June 16, 2023

5  out of  5
rating by DAWN BORGWARDT
"SCOTT IS AN AMAZING AGENT -- HE HAS ASSISTED ME IN EVERY REQUEST SINCE HE TOOK OVER THE AGENCY AFTER THE PASSING OF MY HUSBAND -- SINCE 2002 . S/F NEEDS AGENTS OF SCOTTS QUALIFICATIONS AND STATURE . . DAWN BORGWARDT."
We responded:
"Dawn, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Scott"
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Ricardo Sanchez

April 19, 2023

5  out of  5
rating by Ricardo Sanchez
"I have been a State Farm client with Natalia and Scott for over 10years. Their experience and expertise in the industry is phenomenal. They know insurance that make you feel insured."
We responded:
"Ricardo, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Scott "
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Mati Arriola

February 24, 2023

5  out of  5
rating by Mati Arriola
"La atención ha sido excelente. Agradecer a Natalia por todo, una genia!"
We responded:
"Mati, ¡Muchas gracias por su excelente revisión de cinco estrellas! ¡Realmente te apreciamos! - Scott"
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Joe Buckley

August 31, 2022

5  out of  5
rating by Joe Buckley
"Scott Covington is an amazing agent! Super friendly and easy to work with. He helped to make sure I was able to get discounts that I qualified for while also answering any and all questions that I had. He was very understanding and made my experience switching insurance companies an extremely smooth process. Thank you so much!"
We responded:
"Joe, thank you for such a kind review! I am happy I was able to provide insight for you. I greatly look forward to continuing to work together and please don't hesitate to reach out if you need anything! - Scott"
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Jonathan Faucher

July 21, 2022

5  out of  5
rating by Jonathan Faucher
"Had a amazing experience."
We responded:
"Jonathan, we appreciate your kind feedback! - Scott"
Profile photo of Joyce Jang

Joyce Jang

May 15, 2022

5  out of  5
rating by Joyce Jang
"I didn't expect my car insurance experience to be so smooth, but Lisa Covington made the entire experience genuinely pleasant and easy! She helped walked me through all my options as it is my first time owning my own car and my first time in Maryland, and was incredibly sociable and kind throughout. I truly feel like I have the plan that is the best option and fit for my needs. She also had so many helpful tips for me as a new driver in the DMV/East Coast, and I felt so much better after talking to her. I have nothing but great things to say about my experience, and would refer others here as well!"
We responded:
"Joyce, I am happy to hear that you had such a great experience. Welcome to MD and welcome to the office! We are always here if you need anything. - Scott"