Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephen Jones

Stephen Jones

January 19, 2025

5  out of  5
rating by Stephen Jones
"The best for the past 20+ years definitely will always refer all family and friends to Scott and his staff"
Profile photo of Katie Warner

Katie Warner

January 12, 2025

5  out of  5
rating by Katie Warner
"The Covington's have been such a joy to work with. I have had State Farm Insurance for over 10 years and The Covington's have always been there for me. They work to get me the best deals and even go above and beyond to make sure I'm taking care of no matter the circumstance."
We responded:
"Thank you for the 5-star review, Katie! I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I have very much enjoyed working with you! - Scott "
Profile photo of Vanessa

Vanessa

January 11, 2025

5  out of  5
rating by Vanessa
"Lisa at State Farm is absolutely amazing! She’s incredibly knowledgeable, patient, and genuinely cares about her clients. She took the time to thoroughly explain all my options and helped me find the perfect policy tailored to my needs. Her professionalism and responsiveness are unmatched—I always feel like I’m in good hands. If you’re looking for an agent who goes above and beyond, I highly recommend Lisa!"
We responded:
"Vanessa, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Scott"
Profile photo of Haley TD

Haley TD

January 9, 2025

5  out of  5
rating by Haley TD
"I love Scott Covington and his State Farm Insurance agents. I've been with them since 1997. The staff consistently provides exceptional service by exhibiting a pleasant and professional attitude; communicating in a clear and concise manner, attentively listening to customers to understand their needs and concerns; and providing knowledge and prompt assistance. All of this leads to the customer having a positive experience!"
We responded:
"Thank you for your loyal business over the years, Haley! Our team values you and your business and look forward to many more years with you. - Scott "
Profile photo of Lina Meheux

Lina Meheux

January 4, 2025

5  out of  5
rating by Lina Meheux
"Best insurance branch EVER! My parents have been with Scott Covington and his team for over 30 years. Now as an adult, I have car and home owners insurance with them! Scott, Lisa and team truly care not only about their customer’s experience, but their lives as well! If you’re looking for insurance, look no further! A special thank you to Lisa for all these years of assisting me through life milestones with insurance!!"
We responded:
"Lina, It has been an absolute pleasure to assist you in your time of need. The least we can do for our customers is give them the assurance that we will always have their back in this insurance world. - Scott"
Profile photo of Tracy Conway

Tracy Conway

December 10, 2024

5  out of  5
rating by Tracy Conway
"I have been a customer of State Farm Insurance since I was 16 years old and while residing in three different states. I’ve been with State Farm Agent, Scott Covington for over 20 years. Mr. Covington and his staff always made me feel like I am a part of the family. How? By their attentiveness, good, listening skills, and most importantly, their patience. I HIGHLY RECOMMEND State Farm Agent, Scott Covington and his staff for all of your life-changing needs. Tray D. Conway"
We responded:
"Tracy, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Scott"
Profile photo of Dionne Jimenez

Dionne Jimenez

December 8, 2024

5  out of  5
rating by Dionne Jimenez
"Scott Covington is trustworthy and goes above and beyond! He has been our agent for decades and we wouldn’t use anyone else. Very highly recommend."
We responded:
"Dionne, thank you so much for your continued trust and for sharing your experience with us! We truly value your long-term relationship with our office and look forward to serving you for many more years to come! Thank you for the recommendation as well! - Scott"
Profile photo of Towhida Chowdhury

Towhida Chowdhury

November 28, 2024

5  out of  5
rating by Towhida Chowdhury
"Lisa Covington is an excellent agent , I respect her expertise, experience. She understands customer needs and she is on ."
We responded:
"Hello, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Scott"
Profile photo of tony sutton

tony sutton

November 27, 2024

5  out of  5
rating by tony sutton
"Great"
We responded:
"Tony, thank you for the kind feedback! - Scott"
Profile photo of Jeff Lesho

Jeff Lesho

November 14, 2024

5  out of  5
rating by Jeff Lesho
"Thanks for the call back and quick service. Natalia was very professional."
We responded:
"Jeff, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Scott"
Profile photo of Irene Bailey

Irene Bailey

October 28, 2024

5  out of  5
rating by Irene Bailey
"State Farm is the best !!"
We responded:
"Irene, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Scott"
Profile photo of JOSE GONZALEZ

JOSE GONZALEZ

October 14, 2024

5  out of  5
rating by JOSE GONZALEZ
"A great experience with this insurance company Maria Soto was super helpful and friendly!"
We responded:
"Jose, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day. - Scott"
Profile photo of Derek H

Derek H

September 30, 2024

5  out of  5
rating by Derek H
"Scott and his team are always so quick to answer any and all questions and makes sure I always understand all the intricacies of insurance. Coming up on a decade of working with him and his office."
We responded:
"Derek, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Scott"
Profile photo of Jared Sorber

Jared Sorber

September 23, 2024

5  out of  5
rating by Jared Sorber
"Great service! They were very helpful and went above and beyond to help me insure my vehicle in a timely manner even though it was getting late on a Friday afternoon."
We responded:
"Jared, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Scott"
Profile photo of Kenya Crawford

Kenya Crawford

July 29, 2024

5  out of  5
rating by Kenya Crawford
"Lisa Covington is so helpful, thorough, and personable. She made the experience delightful."
We responded:
"Your experience with Lisa is exactly what we strive for, Kenya! Thank you for the opportunity to serve your insurance needs. - Scott "
Profile photo of Bill C

Bill C

July 25, 2024

5  out of  5
rating by Bill C
"Natalia is so awesome she always helps me with all of my concerns goes above and beyond to help I recommend her to everyone also Scott Covington and all of his staff are great I wouldn't have any other insurance Co but state farm thx for all that you do Bill 😊"
We responded:
"I’m happy to hear Natalia took such great care of you, Bill! Thanks for sharing your positive experience. - Scott"
Profile photo of Ravi Ramamurti

Ravi Ramamurti

May 30, 2024

5  out of  5
rating by Ravi Ramamurti
"Great to work with. Been with him for Home and Auto for over 20years."
We responded:
"Ravi, your loyalty over the years has been amazing! We look forward to assisting you for many more years to come as we appreciate your business! - Scott "
Profile photo of Busola Abayomi

Busola Abayomi

May 30, 2024

5  out of  5
rating by Busola Abayomi
"Lisa assisted me and she was an amazing help!"
We responded:
"Busola, I am so happy to hear about your great experience with us. We appreciate your review! - Scott "
Profile photo of S Y

S Y

May 29, 2024

5  out of  5
rating by S Y
"I worked with Lisa, she was amazing! Super friendly and so helpful. I am a first time home buyer and she spent an hour explaining condo insurance (and auto so I could bundle) even though I hadn't scheduled ahead and it was a Friday. She was so patient with all my questions and made me feel like I actually knew what I was buying. I had gotten quotes from Allstate, Geico, and Progressive as well and Lisa at State Farm won with service (and the rates were great as well! Allstate auto is insanely high!). Highly recommend."
We responded:
"Hello, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Scott"
Profile photo of Matt Grubb

Matt Grubb

March 7, 2024

5  out of  5
rating by Matt Grubb
"Scott is very experienced and well versed at each aspects of insurance. He is good will communicating, responding quickly, and helping with the needs at hand."
We responded:
"Matt, thank you for the kind feedback! Glad to know you're satisfied. - Scott "
Profile photo of Flavie Adja

Flavie Adja

February 2, 2024

5  out of  5
rating by Flavie Adja
"Very helpful, loving and knowledgeable people . Definitely will recommend Scott and his team."
We responded:
"Flavie, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers. The best compliment my team and I can get is being recommended to others! - Scott "
Profile photo of Jenny Garcia

Jenny Garcia

January 4, 2024

5  out of  5
rating by Jenny Garcia
"Scott Covington- State Farm Amazing!!! Great customer service at this agency, great team! Maria Natalia she is always very helpful quick to responds our messages an email. She is bilingual that’s perfect for us. We are very pleased!"
We responded:
"Thank you so much for your kind review, Jenny! Taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for sharing! - Scott "
Profile photo of Daniel Hunter

Daniel Hunter

December 28, 2023

5  out of  5
rating by Daniel Hunter
"Maria S. Is hands down the best agent!! Been helping me for a long time."
We responded:
"Daniel, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words! - Scott"
Profile photo of Ali Anderson

Ali Anderson

December 13, 2023

5  out of  5
rating by Ali Anderson
"after 20 years with a different insurer, I decided to switch to State Farm. Spoke with Maria Soto who got me all set up with a great policy; a few days later, I had a question and Maria was able to help get me a response very fast. Super customer service."
We responded:
"Ali, I'm so glad that you are happy with our service and that Maria took great care of you. Thank you for your business! - Scott "
Profile photo of Bruna Breen

Bruna Breen

September 27, 2023

5  out of  5
rating by Bruna Breen
"I just want to give a huge shout out to Lisa Covington! She has been working with my husband’s family for years now and she’s always super helpful and wiling to give us the best solutions for our insurance questions. Additionally, talking to her is very pleasant because she’s a very kind person even if it’s only by the phone. Lisa, we appreciate you!"
We responded:
"Bruna, my team and I care for our customers deeply and we're proud to serve you and your husband's family each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Scott "